The Standard

  • The 24-Hour Cancellation Rule

    • The Policy: Any session cancellation or rescheduling request must be made at least 24 hours before your scheduled slot.

    • The Fine Print: Late cancellations or no-shows will result in the immediate forfeiture of that session from you monthly membership allocation.

    • Why It Matters: Your slot is reserved entirely for you. When you cancel late, it prevents another member from utilizing that time.

  • Attendance & Late Arrivals

    • The Policy: Sessions begin and end exactly on time. If you run late, your session will still end at its originally scheduled time to ensure the next block is not delayed.

    • Grace Period: If you are more than 15 minutes late without notice, the session will be considered a no-show and cancelled.

    • Why It Matters: Warm-ups are critical for structural safety and injury prevention. Shortchanging your session compromises your blueprint and your results.

  • Kids & Family on the Floor

    • The Policy: To maintain total focus and strict safety standards around heavy lifting equipment, children are not permitted on the training floor during active sessions.

    • Why It Matters: As a busy mother myself, I completely understand that childcare schedules can be unpredictable. However, the private studio setup is a fast-moving, heavy-iron environment. For the physical safety or your little ones and to keep your training 100% distraction-free, this is your dedicated time to focus strictly on you.

  • Refund & Commitment Policy

    • The Policy: All sales are final. Christina Grant Fitness does not offer full or partial refunds for monthly membership tiers, unused sessions, or digital blueprints under any circumstances.

    • Why It Matters: You are investing in a dedicated slot, a customized strategy, and professional accountability. Once a membership block or spot is reserved, it belongs exclusively to you, and resources are allocated to support you journey. Commit fully to the process from day one.

  • Weather & Emergency Closures

    • The Policy: In the event of severe inclement weather (such as hazardous winter road conditions) or sudden coach illness, the studio reserves the right to cancel sessions for the safety of all members.

    • The Resolution: Any session canceled by the studio will be credited back to your weekly allocation or rescheduled. Safety on the roads and on the floor always come first. Notifications of closures will be sent via text/email at least 2 hours prior to the scheduled session.

  • Auto-Renewal & Cancellation Notice

    • The Policy: All monthly membership tiers operate on a recurring, auto-renewing billing cycle ever 30 days.

    • The Fine Print: To terminate your membership and stop future auto-billing, a formal written notice must be submitted via email at least 7 days prior to your next scheduled renewal date. Because slots in the studio are strictly limited, this gives me enough time to fill your spot on the floor while ensuring you aren’t charged for the upcoming month.